🛡️ For users aged 21 and above

Our Commitment to
Responsible Gaming

299tk believes entertainment should never become a burden — that's why we offer limit-setting, self-exclusion, and round-the-clock support.

21+
Our Commitment

Play for Fun, Play Responsibly

At 299tk, we believe online betting and casino games are an entertaining experience — and it is our responsibility to ensure they always remain that way. We want every user on our platform to play with awareness, safety, and enjoyment.

Our platform includes several practical tools you can use to monitor and control your gambling habits. From setting deposit limits to temporarily or permanently closing your account — everything is in your hands.

Please note: 299tk is strictly for users aged 21 and above. Minors are completely prohibited from opening an account or playing any games.

Quick Facts

  • Minimum age: 21 years
  • Minimum deposit: ৳300
  • Minimum withdrawal: ৳800
  • 24/7 live chat support available
  • SSL encryption and fair play guaranteed
Protection Tools

Stay In Control

299tk gives you several effective tools so you can stay aware and safe at all times.

Deposit Limits

You can set your own limit on how much you deposit daily, weekly, or monthly. Once a limit is set, it cannot be exceeded.

Time-Out

If you want to take a break, you can temporarily close your account for anywhere between 24 hours and 6 weeks. During this period, logging in or placing bets will not be possible.

Self-Exclusion

If you need a long-term break, use self-exclusion. This feature lets you deactivate your account for a minimum of 6 months or permanently.

Session Time Limits

Set a time limit for how long you play in a single session. When the set time is up, the system will automatically alert you and end the session if needed.

Transaction History

View a complete record of all your deposits, withdrawals, and betting activity. This helps you understand your own spending patterns.

Round-the-Clock Support

For any issue, reach our team 24/7 via live chat or email. Support is available in both Bengali and English.

Awareness

Recognize the Warning Signs

Gambling can sometimes turn into a habit. If you notice the signs below, it is important to take a break and seek help immediately.

  • Repeatedly playing to win back lost money ("chasing losses")
  • Spending more than your set budget and feeling regret
  • Hiding your gambling from family or friends
  • Unable to focus on daily tasks, studies, or work
  • Trying to stop but returning to gambling repeatedly
  • Borrowing money or cutting essential expenses to gamble
  • Feeling anxious or restless when unable to play
Healthy Gaming Principles

Simple Ways to Stay Safe

Following a few simple habits will keep gaming enjoyable at all times.

Tip 1

Set a Budget

Decide in advance how much money you can afford to spend on gaming. Once that amount is gone, stop for the day.

Tip 2

Set a Time Limit

Set a time limit for each session and stick to it.

Tip 3

Remember It's Entertainment

Always treat gaming as entertainment — not as a source of income.

Tip 4

Take Breaks

Take regular breaks. Playing for extended stretches reduces your ability to make sound decisions.

Tip 5

Never Borrow

Never play with borrowed money or someone else's funds. Only play with your own spare money.

Step-by-Step Guide

Four Steps to Getting Help

If you feel gaming is getting out of control, follow these steps.

1

Acknowledge It

The first step is being honest with yourself. If gambling is causing you worry, acknowledging it is the start of finding a solution.

2

Use the Tools

Activate a time-out or self-exclusion from your account settings. Also reduce your deposit limit.

3

Contact Support

Let our team know via 299tk's live chat or email. We will help you with full confidentiality.

4

Seek Professional Help

If needed, consult a mental health professional or counsellor. Talk to your family and friends.

21+

Age Verification

A valid ID is required to verify age during account registration. Accounts for users under 21 are not approved.

Minor Protection

21+ Age Requirement is Mandatory

299tk is a platform exclusively for adults. We ensure that no minor is able to use our services.

If you have children or teenagers at home, use parental control software on your device. Keep your login credentials secure and never share them with anyone. If you have any suspicion, change your password immediately.

If you receive any information about a minor using the platform, please notify our support team. We will take action without delay.

Support

We Are Here for You

Don't hesitate to ask for help

The 299tk support team is with you seven days a week, twenty-four hours a day. Contact us for any responsible gaming concerns, to activate self-exclusion, or to change your deposit limit.

We understand that talking about this can be difficult. Our team is fully prepared to assist you with complete confidentiality and without any judgment.

Live Chat — 24/7 in Bengali and English
Round-the-clock support (BST, UTC+6)

Important: Gambling addiction is a recognized condition. For professional support, consult your local mental health center or a medical professional. Seeking help in time is not a sign of weakness — it is a sign of courage.

FAQ

Questions About Responsible Gaming

Go to the "Responsible Gaming" option in your account settings and select self-exclusion. There you can choose a duration ranging from a minimum of 6 months to a permanent account deactivation. You can also activate it through our support team — contact us via live chat or at [email protected].

Lowering a deposit limit takes effect immediately. However, increasing a limit requires a waiting period — this protects you from making impulsive decisions. Contact our support team for assistance with this.

During a time-out, you will not be able to log in or place bets on 299tk. However, your account information will remain secure. Once the time-out period ends, you will automatically be able to access your account again.

No. 299tk is strictly for users aged 21 and above. Age is verified during account registration and accounts for minors are not approved. If you become aware of any minor using the platform, please notify our support team immediately.

Speak with us directly on 299tk's live chat — support is available around the clock in both Bengali and English. You can also email us at [email protected]. Our team will understand your situation with full confidentiality and provide the best possible assistance.

Yes. Even when self-exclusion is active, the balance in your account remains secure. Contact us at [email protected] or via live chat for details on making a withdrawal.

Play with Enjoyment,
Play Responsibly

Enjoy slots, cricket, live casino, and more at 299tk — but always within your limits. If you have questions, check our FAQ or contact support.

SSL Encryption Secured
24/7 Support Available
For Users Aged 21+ Only

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